RETURN & REFUND POLICY

Returns and Refunds   

1. Return Policy

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Non-Returnable Items

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

3. Additional Non-Returnable Items:

Gift cards

Downloadable software products

Some health and personal care items

4. Conditions for Returns

The product must be unused and in the same condition that you received it.

  • The product must be in the original packaging.
  • A receipt or proof of purchase is required to complete your return.
  • Do not send your purchase back to the manufacturer. All returns must be sent to the return address provided by TRD Herbals.

5. Refunds

  • Approved refund under the refund policy will be reimbursed with 5-7 business working days.
  • Once your return is received and inspected, we will
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